Last updated: 1 Sept, 2024

SIDHYA Asia Chemicals is committed to ensuring the protection of your personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and other local laws that may apply.

This Data Protection Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

 

Data Controller

Company Name: Sidhya Asia
Company Address: Office No. 1A, Century Plaza, No. 526, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018
Phone: +91 99 444 798 55, +91 98 330 329 35
Email: info@sidhyaasia.com

Sidhya Asia is the data controller responsible for processing your personal data in compliance with this policy.

 

Personal Data We Collect

We collect and process the following personal information:

• Contact Information: such as your name, email address, phone number, and mailing address when you fill out forms on our website or contact us directly.
• Technical Information: including your IP address, browser type, device information, and usage data collected automatically when you use our website through cookies and similar technologies.
• Transaction Information: for purchases made on our website, including payment details and billing information.
• Communications: records of any correspondence or interactions you have with us, including inquiries or customer service requests.

 

Purpose of Data Collection

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To process transactions and manage orders.
• To send you important updates, promotional offers, or newsletters (with your consent).
• To improve our website, products, and services through data analysis.
• To comply with legal obligations and enforce our terms of use or other agreements.

 

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided consent for specific processing activities (e.g., subscribing to newsletters).
• Contractual Obligations: To fulfill a contract with you (e.g., processing your purchase).
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: Where necessary, we process your data to achieve legitimate business objectives without infringing on your rights.

 

Data Retention

Sidhya Asia retains personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

 

Data Sharing and Transfers

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted service providers or business partners who assist us in operating our website, conducting business, or serving you. All third parties are bound by data protection agreements.

We may transfer your personal data to countries outside your region if necessary for the purposes outlined in this policy. In such cases, we will ensure appropriate safeguards are in place to protect your data.

 

Your Rights

Under data protection laws, you have the following rights:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Restriction of Processing: You can ask us to limit the processing of your personal data in specific cases.
• Data Portability: You have the right to request the transfer of your personal data to another organization.
• Objection: You can object to the processing of your personal data based on legitimate interests or direct marketing.

 

To exercise your rights, please contact us at info@sidhyaasia.com.

 

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or destruction. This includes the use of secure servers, encryption, and access controls.

 

Cookies

Our website uses cookies to enhance your user experience. For detailed information on how we use cookies, please refer to our Cookie Policy.

 

Changes to This Policy

We reserve the right to modify this Data Protection Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you via email or other communication channels.

 

Contact Us

If you have any questions or concerns about this Data Protection Policy or your personal data, please contact us:

Email: info@sidhyaasia.com
Phone: +91 99 444 798 55, +91 98 330 329 35
Address: Office No. 1A, Century Plaza, No. 526, Anna Salai, Teynampet, Chennai, Tamil Nadu 600018